Central Receiving and Stores

 
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General Information

Stores Invoice

Return Policy

Return policy

1.  Merchandise should be checked by departments within two days of receipt of order.

 

2.  Report any discrepancies to the Stores Department within two days of receipt of order.  Call  

     2394 or 2385.

 

3.  If incorrect merchandise has been ordered, returns may be subjected to a 20% restocking

     charge.

 

4.  If merchandise is delivered incorrectly, a restocking charge will not apply.

 

5.  If a non-stock item has been special ordered, the ordering department returning the 

     merchandise will be subject to any restocking fees levied by the supplier.

 

6.  If merchandise is received in defective condition, a restocking charge will not apply.  The

     Stores Department will replace defective items.  Please attach to all returns a photocopy of the

     priced invoice on which the merchandise was received.

 

7.  Credit memos issued for returned merchandise should be used promptly in conjunction with

     the next order place for supplies from the Stores Department. Credits are good only during the

     current fiscal year, July 1 through June 30, and can only be applied to the same account

     number.